Research

Unlocking Strategic Growth Through Social Insights

Multi-platform audit covering social presence, sentiment, and audience behaviour. Benchmarked against competitors using native and listening tools.
Award-winning campaign |

Background

Objectives

Get

A clear view of Care Bears’ social presence, audience behaviour, and category positioning through a multi-platform audit and competitor benchmarking.

to

Inform a focused strategy that strengthens engagement, amplifies brand relevance, and identifies where and how to grow with key audiences.

Goals

Benchmark brand vs key competitors

Understand & profile core audiences

Identify growth & engagement gaps

No items found.

Strategy

Pepper’s proprietary tool combines data and human insight to optimise influencer and social marketing.
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production

Native analytics tools, social listening platforms, and manual content reviews across key brand and competitor channels over a 12-month period.

content

A comprehensive social audit report featuring performance analysis, audience insights, competitor benchmarking, and strategic recommendations.

Strategies

🔍 Platform-by-platform deep dive
📊 Competitor benchmarking analysis
🗣️ Audience & sentiment monitoring
📅 Trend & calendar moment mapping
📈 Engagement & growth tracking
🎯 Strategic recommendations framework

Research Insights

Scope & Methodology

Multi-platform audit covering social presence, sentiment, and audience behaviour. Benchmarked against competitors using native and listening tools.

Key Insights

Uncovered performance trends, engagement behaviours, and audience patterns across platforms, offering a clear view of strengths and gaps.

Strategic Recommendations

Proposed platform-specific improvements, growth opportunities, and ways to strengthen community interaction in line with brand priorities.

Results

Campaign Results

Research statistics

5

platforms audited (Instagram, Facebook, TikTok, YouTube, Pinterest)

300+

posts analysed across channels

12 month

performance window reviewed

5

competitor brands benchmarked against

5

platforms audited (Instagram, Facebook, TikTok, YouTube, Pinterest)

community response

300+

posts analysed across channels

12 month

performance window reviewed

5

platforms audited (Instagram, Facebook, TikTok, YouTube, Pinterest)

community response

300+

posts analysed across channels

12 month

performance window reviewed

5

competitor brands benchmarked against

5

platforms audited (Instagram, Facebook, TikTok, YouTube, Pinterest)

300+

posts analysed across channels

5

platforms audited (Instagram, Facebook, TikTok, YouTube, Pinterest)

community response

300+

posts analysed across channels

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Key Learnings

Nostalgia Drives Connection

Tapping into emotional memory boosts engagement, especially when aligned with current trends or culturally relevant moments.

UGC Builds Brand Depth

Encouraging user-generated content creates community, enhances authenticity, and strengthens long-term brand loyalty.

Platform Roles Should Be Defined

Each channel serves a unique purpose, tailoring tone, format, and frequency ensures stronger relevance and performance.

Consistency Outperforms Volume

Posting regularly with a cohesive strategy is more effective than high-frequency content with low relevance or inconsistent tone.

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